Jelly Sweetheart

Each set is made to order, so please allow us 7-10 business days to make and ship your order.

Once the item ships, it should arrive 7-14 business days after shipping.

Every order is shipped with a tracking number and can be tracked online.The tracking information will start to update when the package arrives in your country, so it's normal if the tracking page says 'not found' or 'on the way', which means the package hasn't been off the plane yet ~

Please note that we have no control over the delivery time and lost packages, and we are not responsible for that. We will try our best to help you track the package, but we don’t have the access to the mailing service in your country.

Thank you so much for your understanding and patience. We appreciate it so much ♪(･ω･)ﾉ

All sales are final. 

We don’t accept any returns or exchanges due to sanitary reasons. So, please make sure to double-check your nail measurements to ensure a perfect fit before ordering! Refunds are only eligible before your order is shipped.

Items that are deemed defective or damaged must be reported through email within 48 hours after you receive the packages. We will do our best to resolve the issue!